RaQuest

The No. 1 software for relief at source & reclaim of foreign withholding taxes

Processing foreign withholding taxes is a bureaucratic and time-consuming procedure

RaQuest accelerates the entire process significantly and is particularly reliable due to the high degree of automation. From the initial data import to the update - RaQuest takes care of this tedious and complex process for you in a largely automated way.

Risks due to missed deadlines, breaches of rules or manual errors are eliminated. The process costs are considerably reduced with increased process quality.

Increase of customer satisfaction through extended service offer

With RaQuest, banks and service providers can offer their customers relief at source and withholding tax reclaim as an attractive service. In this way, you can increase customer satisfaction and transparency and reduce reimbursement periods at the same time.

Turn your Cost-Center into a Profit-Center

Not only your customers benefit from your withholding tax service. With RaQuest you reduce process duration/-costs and thus turn your tax department into a profit center.

Relief at source

Exempt your customers
from double taxation

Reclaim

Speed up the process of reclaiming withholding tax

​Services

Inform yourself about our comprehensive services in the field of withholing tax

RaQuest bundles the entire special knowledge of withholding tax

The successful processing of withholding taxes is a complex procedure that requires the continuous monitoring of regularly occurring changes in the law. RaQuest was developed from practical experience in close cooperation with leading market participants from the financial industry and is constantly being further developed.

The software contains the collected withholding tax knowledge of our customers, packed in a user-friendly interface. Thanks to numerous functions, your work processes can be largely automated, fast and flexible.

Highest possible process coverage for all customer groups

Relief at source: From customer certification, event announcements, instructions, stock indicator to cost allocation

Reclaiming: From performance audit, preparation of applications in accordance with the rules, complete process management up to remuneration to the client.


Reduction of process duration and process costs

Due to extensive automatisms for document creation, monitoring, notifications, money booking and reporting, expenses are reduced considerably.

Mass processing

The largely automated process enables the mass processing of applications and certificates. This increase in efficiency turns your department into a profit center.

Compliant with regulations

All rules of foreign tax authorities and custodians are integrated in RaQuest and are constantly updated. Their processes therefore always comply with the latest regulations.

Simple implementation

RaQuest is suitable for every bank and can be easily integrated into the existing system environment. We offer you a software which is already operated with the simplest hardware.

Experience

Our software has already been successfully in productive use at major banks for over 10 years. This makes RaQuest a field-proven and future-proof solution.

Quantity

About 25% of the Swiss applications submitted from Germany are prepared by RaQuest. Several thousand applications and forms can be created per day.

Quality Promise

Never before has an application, made with RaQuest, been rejected (due to technically incorrect content) - and that with about 50,000 applications per year.

Intuitive use

Despite the integrated special knowledge, the software has a user-friendly interface. Users can work independently with the software after a short training period.

Raquest features

Performance audit

RaQuest independently checks if a minor limit is undercut. The software calculates all applicable fees at national and international level and decides whether execution is possible.

Deadline monitoring

Compliance with deadlines is guaranteed with RaQuest. Based on the incoming data, the resulting deadlines are automatically recorded, reliably monitored and reported.

Multi-client capability

In RaQuest clients from different domiciles with different currencies can be served centrally.

International Solution

RaQuest supports different customer domiciles. For each domicile, the software independently ensures the corresponding applicable rules.

Multilingualism

Due to the multilingualism of the software RaQuest is optimally suited for internationale use.

Transparent claimants

RaQuest supports transparent constructs, even with shareholders from different domiciles.

Revision safety

RaQuest offers audit-proof archiving to guarantee compliance with retention requirements.

CI conformity

Cover letters created from RaQuest are fully implemented in the bank's corporate design and guarantee a uniform external appearance.

Clearly arranged surfaces

The integrated dashboards with comprehensive search and filter functions allow the status of each claim to be tracked at a glance.

~25 %


​of all German applications submitted to the ESTV come from RaQuest

>130


Application procedures are integrated in RaQuest

~30 sec


from the automated application to the creation of the print-ready application


our clients​​​​


The cooperation was just great. Everyone had the same goal in mind and was committed, motivated and enjoyed their work. This made the work extremely solution-oriented and built up a high level of trust. Thanks to the enormous expertise, the success of the project was guaranteed, despite the time pressure.


Carmen Stemper, Senior Officer Tax Operation/Services, DZ Privatbank



RaQuest
2018-07-27T06:19:17+00:00
The cooperation was just great. Everyone had the same goal in mind and was committed, motivated and enjoyed their work. This made the work extremely solution-oriented and built up a high level of trust. Thanks to the enormous expertise, the success of the project was guaranteed, despite the time pressure. Carmen Stemper, Senior Officer Tax Operation/Services, DZ Privatbank Read Case Study


During the entire project phase and beyond, Halvotec performed highly professional work, was creative, flexible and quick to find solutions. Not only technical know-how, but also a very high level of professional knowledge shaped the success of the project and was extremely helpful and valuable for the cooperation. 

Roland höbel, Head of Taxation and Reporting Services, HSBC Transaction Services GmbH



RaQuest
2018-07-27T05:58:42+00:00
During the entire project phase and beyond, Halvotec performed highly professional work, was creative, flexible and quick to find solutions. Not only technical know-how, but also a very high level of professional knowledge shaped the success of the project and was extremely helpful and valuable for the cooperation.  Roland höbel, Head of Taxation and Reporting Services, HSBC Transaction Services GmbH Read Case Study
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RaQuest

Roadmap

Halvotec supports you comprehensively in central questions such as the strategy for an optimal fee model and the determination of the business case.


It is only a few steps to the implementation of RaQuest and thus to the efficient processing of withholding taxes. Benefit from our many years of experience in consulting and project management. Rely on a competent and transparent implementation process.


Delta Workshop

Detailed requirement workshop for the use of RaQuest in your company

Data-Analysis (Optional)

Extensive potential analysis for business case and fee model

Consulting (Optional)

Practical process and project consulting for optimal withholding tax processing 

​​Implementation

Efficient introduction of RaQuest with competent project support

​Go-Live

Support during the productive implementation including user training

your contaCt person

​Thomas König

Business Unit Director Financial Solutions